Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to find a solution with you.
Are some purchases final sales?
We cannot accept returns on certain items. These will be clearly indicated before purchase.
When will I receive my order?
We ship our packages within 24 to 48 hours, on business days. Once your order has been shipped, you will receive an email with additional information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are primarily manufactured in China, with a small portion made in Italy. We carefully select our manufacturing partners to ensure our products are of high quality and offer good value for money.
What are the shipping costs?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you make your purchase.